The world of social media is a powerful tool to use for public safety and awareness. The communication of agencies using Facebook and Twitter and other social media let society know up to date happenings to be aware of any safety precautions, hazards, fires, floods, outages and more instantly via the internet.
The spectrum of the impact social media has for public safety and prevention is a unique form of customer service to have real time information and get the word out rapidly and efficiently. This two way form of communication from agencies relay messages to the public and visa versa. For example, if a fire has broken out at Lahaina Hotel and the fire fighters of California are at the scene, social media usage would let the public know the happenings and the fire is under control and the occupants are safe and sound.